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Digitally Delivered courses
Learn more about our Digitally Delivered courses
- A Manager’s Toolkit
- Assertiveness
- Business Planning
- Business Writing
- Coaching Others
- Communicating Through Change
- Communication Skills
- Conducting Appraisals Remotely
- Conflict Resolution
- Creating Value for Customers
- Dealing with Difficult People Situations
- Emotional Intelligence
- Establishing and Maintaining Effective Team Working
- Giving and Receiving Feedback Remotely
- Holding Challenging Conversations
- Hybrid Team Working
- Influencing and Persuading Others
- Interviewing Remotely
- Leading and Managing Hybrid Teams
- Leading High Performing Teams
- Leading in a VUCA World
- Managing Change
- Managing Hybrid Meetings
- Managing Performance
- Managing Redundancy Conversations
- Managing Remote Meetings
- Managing Remote Teams
- Managing Remote Workers
- Mental Health First Aid Awareness
- Mentoring Skills
- Negotiating and Influencing
- Presentation Skills
- Presenting and Sharing Important Information Online
- Problem Solving Training and Decision-Making
- Resilience and Personal Wellbeing
- Running Effective Meetings
- Stakeholder Management
- Time Management for Flexible Working
- Time Management Whilst Working Remotely
- Train the Digital Trainer
- Unconscious Bias
Course format options
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Management & Leadership courses
Learn more about our Management & Leadership courses
- Appraisal Skills
- Business Planning
- Change Management Training
- Coaching for Success
- Dealing with Difficult People Situations
- Delegation Training
- Diversity and Inclusion Training Courses
- Emotional Intelligence Training Course
- Facilitation Skills
- Inclusive Leadership
- Introduction to Management
- Managing Remote Teams Training
- Matrix Management Training
- Mentoring Skills Courses
- Middle Manager Development
- Performance Management Training
- Problem Solving Training and Decision-Making
- Recognising and Dealing with Employee Stress
- Recruitment, Interviewing and Selection
- Situational Leadership® - Certification PUBLIC COURSE
- Situational Leadership®: Building Leaders VIRTUALPUBLIC COURSE
- Supervisory Skills
- Team Leadership Courses
- The Resilient Manager
- Unconscious Bias Training
Course format options
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Quality and Process Improvement courses
Learn more about our Quality and Process Improvement courses
CQI: IRCA Quality courses
- PT202 – Managing Process Performance PUBLIC COURSE
- PT203 – Managing Management Systems VIRTUALPUBLIC COURSE
- PT204 – Managing Change and Continual Improvement VIRTUALPUBLIC COURSE
- PT205 – Managing Problem Solving VIRTUALPUBLIC COURSE
- PT206 - Managing Supply Chains VIRTUALPUBLIC COURSE
- PT207 - Managing Customer Excellence VIRTUALPUBLIC COURSE
- PT208 – Managing Quality Planning VIRTUALPUBLIC COURSE
- PT209 - Managing and Influencing Stakeholders VIRTUALPUBLIC COURSE
Course format options
- PT202 – Managing Process Performance
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Personal Impact & Effectiveness courses
Learn more about our Personal Impact & Effectiveness courses
- Advanced Presentation Skills Courses
- Assertiveness at Work
- Facilitating Motivational Meetings
- Giving and Receiving Feedback Training
- Handling the Media
- Influencing and Persuading
- Interpersonal Skills Training Courses
- Managing Upwards
- Mental Health First Aid Introduction
- Mental Health First Aid One Day
- Mental Health First Aid Two Day
- Personal Wellbeing and Resilience Training
- Presentation Skills
- Public Speaking
- Suicide First Aid®: LiteNEW
- Suicide First Aid®: Understanding Suicide Intervention (SFA USI)NEW
Course format options
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Specialised Business Skills courses
Learn more about our Specialised Business Skills courses
- Business Writing in the Digital Age
- Commercial Awareness Courses
- Consulting Skills Courses
- Finance for Non-Financial Managers
- Project Management
- Report Writing
- Stakeholder Management Courses
- Technical Report & Business Writing Courses
Course format options
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Customer Service & Sales courses
Learn more about our Customer Service & Sales courses
- Consultative Selling
- Creating a Positive Customer Experience
- Credit Control
- Customer Relationship Management Courses
- Dealing With Complaints and Aggression
- Essential Selling Skills Training
- Negotiation Skills Courses
- Telephone Techniques Skills
Course format options
- Trainer & HR Development courses
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ILM Accredited courses
Learn more about our ILM Accredited courses
- Level 2 Award in Leadership and Team Skills
- Level 2 Certificate in Leadership and Team Skills
- Level 2 Certificate in Team Leading
- Level 3 Award in Leadership and Management
- Level 3 Certificate in Leadership and Management
- Level 3 Certificate in Principles of Leadership and Management
- Level 4 Award in Leadership and Management
- Level 5 Award in Leadership and Management
- Level 5 Certificate in Leadership and Management
Course format options
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CMI Accredited courses
Learn more about our CMI Accredited courses
- Level 2 Award in Team Leading
- Level 2 Certificate in Team Leading
- Level 2 Diploma in Team Leading
- Level 3 Award in Principles of Management and Leadership
- Level 3 Diploma in Principles of Management and Leadership
- Level 5 Diploma in Management and Leadership
Course format options
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