Course Overview
The essential skills you need to lead, organise and motivate a team
Who are these qualifications for?
These qualifications are designed to help you boost your performance as a team member and help you make the transition from working in a team to leading a team. If you are already a practising team leader, this course will help you be more effective and confident in your role.
This qualification can be completed at two levels, as an Award or a Certificate. The units in this qualification cover a broad range of skills and knowledge and enable the learner to select units which best suit their interests and requirements.
This can include units that focus on:
- Communication, getting your message across and how to brief a team
- Working with other people and getting the best out of your team
- Providing direction and leadership, such as self-management and develop as a team leader
- Essential competencies and getting results, from problem-solving to planning and monitoring workloads
Progression pathway
Successful learners will be able to progress to the ILM Level 3 Award or Certificate in Leadership and Management.
Credit Value
13 - 36
Total time required for the qualification
130 hours
Structure
There are 2 unit groups and at least 1 hour of induction; 2 hours tutorial support are required. Optional units can be taken from group 2. A minimum of 13 credits (a maximum of 6 credits from group 2), and no more than 36 credits are required to achieve this qualification.
Units available from group 1
- Developing Yourself as a Team Leader
- Improving Performance of the Work Team
- Planning and Monitoring Work
- Developing the Work Team
- Induction and Coaching in the Workplace
- Meeting Customer Needs
- Working Within Organisational and Legal Guidelines
- Providing Quality to Customers
- Using Information to Solve Problems
- Understanding Change in the Workplace
- Maintaining a Healthy and Safe Working Environment
- Diversity in the Workplace
- Using Resources Effectively and Efficiently in the Workplace
- Communicating With People Outside the Work Team
- Briefing the Work Team
- Workplace Communication
- Workplace Records and Information Systems
- Business Improvement Techniques
- Leading Your Work Team
- Managing Yourself
- Enterprise Awareness
- Working with Customers Legally
- Setting Team Objectives in the Workplace
- Gathering, Interpreting and Utilising Data in the Workplace
- Methods of Communicating in the Workplace
- Satisfying Customer Requirements
- Understanding Effective Team Working
- Building an Awareness of Waste Management
- Understanding Sales in the Workplace
- Understanding the Implications of Working in an Enterprise
Units from group 2
- Solving Problems and Making Decisions
- Understanding Innovation and Change in an Organisation
- Giving Briefings and Making Presentations
- Understanding Leadership
- Understanding Conflict Management in the Workplace
- Understanding Stress Management in the Workplace
- Understanding Discipline in the Workplace
- Understanding the Induction of New Staff in the Workplace
- Understanding Training and Coaching in the Workplace
- Managing Workplace Projects
- Understand the Organisation and its Context
- Understanding Negotiation and Networking in the Workplace
- Understanding Security Measures in the Workplace
- Understanding Good Practice in Workplace Coaching
- Undertaking Coaching in the Workplace
- Understanding Mental Health in the Workplace
Other ILM Accredited Courses
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