Course Overview
Change is an inevitable part of any business so it is important that it is handled positively and appropriately. This makes the ability for managers and leaders to communicate effectively during periods of change their most important tool, as people look to them to lead the way when transitioning into a new way of working.
Our Communicating Through Change programme has been designed for anyone who is involved in ensuring that change is managed within the business as smoothly and positively as possible.
The programme provides opportunities to practice newly-learned skills with a specialist facilitator, and receive feedback on ways in which communication style can be improved.
Please note, this course can be delivered as virtual instructor led training (VILT), face to face, or it can be delivered with a blend of both formats. We will customise the content and duration in line with your learning and development requirements.
Typical learning outcomes
- Understand how individual attitudes and perceptions affect people’s response to change
- Utilise techniques to reduce resistance to change
- Create an environment in which people welcome and respond positively to change
- Involve everyone in the process and use participative and motivational techniques
- Identify the signs and symptoms of stress when communicating
Course format options
Other Digitally Delivered Courses
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