Course Overview
All day every day we each of us has to influence and persuade a myriad of different people to do a myriad of different things: transfer to another team, fulfil a new job role for us, complete a piece of work, approach a task in a different way, or maybe buy a product or service. The list is endless.
We might strike lucky, and succeed in influencing others, but often for many it can be a struggle, and attempts are met with resistance and negativity, both of which are tricky to counter and time consuming. Being viewed as a successful influencer is a critical skill for anyone in management and is essential for anyone who ever sells anything to anyone! Therefore, attending an influencing skills training course is essential for a managerial role. Influencing kills training teaches the fine art of being an influential person. This includes communication skills which are a vital part of influencing and project management.
This workshop has been designed to help anyone who ever has to influence, understand the psychology of successful influencing and equip them with the tools, techniques and approaches that will significantly increase their ability to persuade and influence anyone, and sell concepts, ideas, and products, both internally and to external clients and stakeholders.
Please note, this course can be delivered as virtual instructor led training (VILT), face to face, or it can be delivered with a blend of both formats. We will customise the content and duration in line with your learning and development requirements.
Typical learning outcomes
- Understand the psychology of influencing
- Learn a powerful process for successful influencing
- Understand what drives people’s behaviour and their motivators
- Learn techniques to increase personal credibility
- Raise self-awareness about the impact own behaviour has on the outcome
- Understand importance of being in credit emotionally with audience
- Learn how to demonstrate empathy and gain trust
- Understand the importance of talking in the receiver’s language
- Learn how to present a compelling argument
- Try the techniques against live case studies and situations
- Develop a personal action plan
Course format options
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