Course Overview
We feed off what we are fed.
Ask any employee which kind of boss inspires them to greater performance and loyalty, and most will simply describe having a boss who “feeds” care and understanding, who is interested in them and who treats them as a “whole” person.
It is well known that a major driver of people quitting their jobs, is not because of the job itself but because of their boss.
Being emotionally intelligent is a significant contributor to both personal and corporate success. Daniel Goleman, the well-known Author and Psychologist who put Emotional Intelligence on the business map, found that, beyond a certain point, there is little or no correlation between IQ and high levels of professional success.
Emotional Intelligence (EI) is the ability to understand your effect on others and manage yourself accordingly and accounts for nearly 90% of what moves people up the ladder when IQ and technical skills are roughly similar.
By inspiring others, emotionally intelligent leaders can ignite discretionary effort on the part of their teams to boost productivity and spur higher levels of employee engagement.
Our emotional intelligence courses are designed for anyone who wants to fully understand what is meant by Emotional Intelligence, and for anyone who wants to learn how to be emotionally intelligent.
Please note, this course can be delivered as virtual instructor led training (VILT), face to face, or it can be delivered with a blend of both formats. We will customise the content and duration in line with your learning and development requirements.
Typical learning outcomes
- Understand what is meant by the term Emotional Intelligence (EI)
- Consider people who have EI and the impact they have
- Explore each of the constructs of EI and associated competencies
- Self- Awareness
- Self- regulation
- Social skill
- Empathy
- Motivation
- Identify how different emotions affect behaviours
- Identify practical tools and strategies to use in workplace communication
- Identify the consequences of temperament and trauma on brain chemistry
- Gain a greater understanding of self and self- assessed
- Develop a personal action plan
Course format options
Other Management & Leadership Courses
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