GBS Corporate Training

StakeholderManagement

Stakeholder management is critical for the successful conclusion of any project. It is critical for managing any client relationship, and in the effective fulfilment of Service Level Agreements. (SLA’s)

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Stakeholder Management Course Overview

Stakeholder management is critical for the successful conclusion of any project. It is critical for managing any client relationship, and in the effective fulfilment of Service Level Agreements. (SLA’s)

Develop a personal stakeholder map to identify each stakeholders and their gatekeepers

Identify what they want and need and their strategic imperatives

Develop a strategy to help them achieve their business and specific needs

Appreciate how we can deliver results through managing our stakeholders

Assess the state of the relationship

Identify the barriers and the enhancers in the relationship

Understand and factor in varying personality profiles

Learn techniques to adapt communication style

Learn techniques to speak in “their” language

Learn technique to deliver compelling arguments and business cases

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