GBS Corporate Training

Discipline andGrievance

Dealing with difficult staff is a problem that most managers must face. It rarely goes away without intervention and often a disciplinary and grievance review is necessary and needs to be handled correctly.

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Handling Discipline And Grievance

Discipline and Grievance Course Overview

Dealing with difficult staff is a problem that most managers must face. It rarely goes away without intervention and often a disciplinary and grievance review is necessary and needs to be handled correctly.

Describe the discipline and grievance process

Articulate the legal requirements associated with the discipline and grievance process

Understand how to plan and conduct disciplinary interviews and make a considered assessment

Recognise the employee’s rights in grievance issues

Develop relevant questioning and communication skills

Raise awareness of the use of counselling

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